These frequently asked questions may answer your queries about travel insurance and the cover available for events related to Coronavirus (COVID-19). Your policy includes this information in more detail and outlines the benefits available for events related to Coronavirus.

When selecting a policy, it’s important to understand benefit limits apply to all benefits and vary between plans. If you have any other queries please contact us.

  • This information below is for SuperValu travellers who bought their travel insurance policy on or after 1 September 2021.

  • If you purchased your travel insurance policy between 1 September 2020 and 31 August 2021, please see our previous FAQ.

  • If you purchased your travel insurance policy before 1 September 2020, please contact your underwriter Chubb Insurance Limited for more information. Check your policy for contact details.

Understanding travel insurance cover for events related to Coronavirus (COVID-19) (for policies purchased from 1 September 2021)

If you are currently travelling

If you want to change or cancel your policy